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Journal of Zhejiang University SCIENCE C

ISSN 1869-1951(Print), 1869-196x(Online), Monthly

Enterprise applications of semantic technologies for business process management

Abstract: We would like to give a short perspective on how BPM can benefit from the technical advances in semantic technologies over the last 10 years. BPM spans a wide range of concepts, technologies, and personas. From a top-down perspective, a BPM project typically starts with the definition of the company value chains, the strategies and goals that should be achieved, and the key performance indicators (KPIs) that are used to measure the success or failure of well-defined objectives. The value chains are further decomposed into supporting business processes (typically modeled in BPMN 2.0 (Silver, 2009)), applications, and services. An implementation of those artifacts is then performed using the tenets of a Service-Oriented Architecture (SOA). We are considering the use of semantic technologies invaluable in formalizing the complex relationships between the involved entities of a BPM system and providing a unified method for query and business rules. Understanding the exact semantics of a BPM system will foster agility and reduce proliferation of services and processes in an enterprise.

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DOI:

10.1631/jzus.C1101011

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2012-04-07

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