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1Exploratory study of logistics service quality scale based on online shopping malls
Author(s):FENG Yi-xiong, ZHENG Bing, TAN Jia...  Clicked:6235  Download:4457  Cited:5  <Full Text>
Journal of Zhejiang University Science A  2007 Vol.8 No.6 P.926-931  DOI:10.1631/jzus.2007.A0926
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