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CLC number: G250; TP391
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Received: 2005-08-05
Revision Accepted: 2005-09-15
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An experiment on digital library based on the method of TQM system
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YANG Ling-yun, ZHU Hai-kang. An experiment on digital library based on the method of TQM system[J]. Journal of Zhejiang University Science A, 2005, 6(11): 1362-1366.
@article{title="An experiment on digital library based on the method of TQM system",
author="YANG Ling-yun, ZHU Hai-kang",
journal="Journal of Zhejiang University Science A",
volume="6",
number="11",
pages="1362-1366",
year="2005",
publisher="Zhejiang University Press & Springer",
doi="10.1631/jzus.2005.A1362"
}
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%T An experiment on digital library based on the method of TQM system
%A YANG Ling-yun
%A ZHU Hai-kang
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%I Zhejiang University Press & Springer
%DOI 10.1631/jzus.2005.A1362
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T1 - An experiment on digital library based on the method of TQM system
A1 - YANG Ling-yun
A1 - ZHU Hai-kang
J0 - Journal of Zhejiang University Science A
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SP - 1362
EP - 1366
%@ 1673-565X
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PB - Zhejiang University Press & Springer
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DOI - 10.1631/jzus.2005.A1362
Abstract: The principles and methods of TQM (total quality management) were applied to digital library management. TQM puts emphasis on process control and continual improvement. The TQM theories and measures explained clearly in this paper were the scientific tools used in the experiment in the Wenzhou University digital library. This paper deals with a very broad range of subjects related to a digital library: system model of TQM for digital library, organization structure, and tasks of Wenzhou University digital library, task flow chart of electronic reading room, cause and effect of electronic reading room quality management, systematic model of enhancing electronic information acquisition rate, quality comparison of electronic reading room service, etc.
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