CLC number: TP311.5
On-line Access: 2024-08-27
Received: 2023-10-17
Revision Accepted: 2024-05-08
Crosschecked: 0000-00-00
Cited: 0
Clicked: 5822
WANG Mei-yuan, LU Yao-bin, ZHANG Jin-long. Software outsourcing risk management: establishing outsourcee evaluation item systems[J]. Journal of Zhejiang University Science A, 2006, 7(6): 1092-1098.
@article{title="Software outsourcing risk management: establishing outsourcee evaluation item systems",
author="WANG Mei-yuan, LU Yao-bin, ZHANG Jin-long",
journal="Journal of Zhejiang University Science A",
volume="7",
number="6",
pages="1092-1098",
year="2006",
publisher="Zhejiang University Press & Springer",
doi="10.1631/jzus.2006.A1092"
}
%0 Journal Article
%T Software outsourcing risk management: establishing outsourcee evaluation item systems
%A WANG Mei-yuan
%A LU Yao-bin
%A ZHANG Jin-long
%J Journal of Zhejiang University SCIENCE A
%V 7
%N 6
%P 1092-1098
%@ 1673-565X
%D 2006
%I Zhejiang University Press & Springer
%DOI 10.1631/jzus.2006.A1092
TY - JOUR
T1 - Software outsourcing risk management: establishing outsourcee evaluation item systems
A1 - WANG Mei-yuan
A1 - LU Yao-bin
A1 - ZHANG Jin-long
J0 - Journal of Zhejiang University Science A
VL - 7
IS - 6
SP - 1092
EP - 1098
%@ 1673-565X
Y1 - 2006
PB - Zhejiang University Press & Springer
ER -
DOI - 10.1631/jzus.2006.A1092
Abstract: Outsourcing software development has many advantages as well as inevitable risks. Of these risks, outsourcee selection is one of the most important. A wrong outsourcee selection may have severe adverse influence on the expected outcome of the project. We analyzed the risks involved in outsourcee selection and also provided methods to identify these risks. Using the principles of Analytical Hierarchy Process (AHP) and Cluster Analysis based on group decision making, we established an index evaluation system to evaluate and select outsourcees. Real world applications of this system demonstrated its effectiveness in evaluating and selecting qualified outsourcees.
[1] Bahli, B., Rivard, S., 2005. Validating measures of information technology outsourcing risk factors. Omega, 33(2):175-187.
[2] Barki, H., Rivard, S., Talbot, J., 2001. An integrative contingency model of software project risk management. Journal of Management Information Systems, 17(4):37-69.
[3] Guo, Z.G., 2004. Social Statistical Analysis Method. China Renmin University Press, Beijing, p.117-140 (in Chinese).
[4] Jennex, M.E., Adelakun, O., 2003. Success factors for offshore information system development. Journal of Information Technology Cases and Application, 5(3):12-31.
[5] Jiang, J.J., Klein, G., Ellis, T.S., 2002. A measure of software development risk. Project Management Journal, 33(3):30-41.
[6] Johnson, R.A., Wichern, D.W., 2001. Applied Multivariate Statistical Analysis. Tsinghua University Press, Beijing, p.545-589 (in Chinese).
[7] Kliem, R.L., 1999. Managing the risks of outsourcing agreements. Information Systems Management, 16(3):10580530.
[8] Li, X.M., 2002. Study on “Hold-up” of IT outsourcing. Journal of Systems Engineering—Theory & Practice, 3(3):26-31 (in Chinese).
[9] Lin, Z.F., Chen, D.Q., Wen, F., 2004. Discussing risk management strategy in IT outsourcing. Journal of Science, (2):133-135 (in Chinese).
[10] Meng, G.B., Su, Q., 2004. Research on the management processes of software outsourcing. Soft Science, 18(3):90-93 (in Chinese).
[11] Peng, Y.X., 2003. Management Decision Making Analyses. Science Press, Beijing, p.164-202 (in Chinese).
[12] Quélin, B., Duhamel, F., 2003. Bringing together strategic outsourcing and corporate strategy: outsourcing motives and risks. European Management Journal, 21(5):647-661.
[13] Trlluri, S., Baker, R.C., 1996. A Quantitative Framework for Designing Efficient Business Process Alliance. International Conference on Engineering Management and Control (IEMC), p.656-661.
[14] Wang, M.Y., 2004. Building evaluating index system for customer satisfaction index of chain supermarket in view of AHP. Journal of South-Central University for Nationalities, 23(2):96-99 (in Chinese).
Open peer comments: Debate/Discuss/Question/Opinion
<1>